Care Home Administrator

Exciting opportunity to join our warm and welcoming team at Optima Care as an Office and Compliance Administrator!

Are you a highly organised administrator with experience of working in a residential care setting? Do you thrive on being part of a team that has social care at its heart? If so, then we would love to hear from you.

About Us:
The Chilterns is a residential step down centre dedicated to supporting individuals with learning disabilities and complex needs, including mental health issues. Our mission is to support these individuals, guiding them on a journey towards independent living.

Overview
We are seeking a dedicated and experienced Administrator to oversee the daily operations of our service. The ideal candidate will be responsible for ensuring compliance with CQC regulations, managing staff rotas, and ensuring that we are providing high-quality care to service users. This role requires strong organisational skills, excellent communication abilities, and a commitment to fostering a positive environment for both service users and staff.

Main Duties and Responsibilities

HR Records Maintenance:

• Maintain accurate and confidential HR records for all staff members.
• Assist in the recruitment process.
• Monitor staff training and certification, ensuring compliance with relevant regulations.
• Handle staff inquiries and support HR-related initiatives as needed.

Rota Management:

• Create and manage staff rota schedules to ensure adequate coverage.
• Coordinate with agency suppliers to fill gaps in rota.
• Maintain awareness of staff availability and time-off requests.

Site Financial Oversight:

• Manage petty cash and ensure proper documentation of expenditures.
• Assist in budget planning and tracking of expenses.
• Collaborate with the finance team to maintain accurate financial records.
• Manage client fund cash allocation and ensure proper documentation.

Compliance and Quality:

• Monitor and maintain facility compliance paperwork, including health and safety records.
• Collaborate with relevant departments to ensure all regulatory requirements are met.
• Prepare reports and documentation for audits and inspections.
• Work closely with the quality team to maintain standards and support initiatives.

Customer Service:

• Be the first point of contact for residents, families, and visitors.
• Maintain a friendly and professional demeanour when handling inquiries and concerns.
• Foster a welcoming and inclusive atmosphere within the home.

Experience

• Proven experience in a similar administrative role within a healthcare or nursing home setting is essential.
• Proficiency in using Microsoft Office and other office software for efficient task management.
• Strong organisational skills with the ability to manage multiple tasks effectively.
• A commitment to providing compassionate care and support to residents is essential for success in this role.
• Strong people skills.
• Understanding of legislation that governs the industry (e.g., MHA, MCA, DOLS, HSE).

For your unwavering commitment, we offer:

• Pathways to Progression: Tailored training for your continuous growth.
• Peace of Mind: A fully funded DBS to ensure a smooth journey.
• Time to Recharge: Enjoy 28 days of annual leave, including bank holidays.
• Caring for You: Access to our Employee Assistance Program.
• Unlock Exclusive Benefits: Eligibility for the Blue Light Card registration (registration fees reimbursed by Optima Care).

Job Types: Full-time, Permanent
Pay: £12.50 per hour
Benefits:

• Company pension
• On-site parking
• Referral programme
  Language:
• English (required)
  Work Location: In person