Health Care Assistant - Outpatients

Job Description
Health Care Assistant – Outpatients
Join us on our exciting journey of new developments and expansion at Springfield Hospital. Here we provide a wide range of services including Urology, Ophthalmology, Plastic and Cosmetic surgery. We are continually introducing new technology to ensure we provide the best experience for our patients and support for our hard-working teams. This vacancy will be primarily working within the Urology department supporting procedures and participating in supporting patients in the clinics.
Springfield Hospital opened in 1987 and is one of Essex’s leading private hospitals. It is a 64 bedded hospital all with ensuite facilities and a high dependency unit.

The role
You will create a great experience for patients, putting their care first. You will have more time to care for them as individual people, not just as patients. You will play a key role within a fast-paced environment where the team will rely on your support.

What You Will Bring With You

• Ability to work under pressure to tight deadlines
• Good written and verbal communication skills
• Flexibility and adaptability to meet changing needs of the business
• Demonstrated customer service skills
• Be a highly motivated individual
• Enjoy working in places that are constantly and rapidly changing
• Bring great communication skills to the role, and a flexible approach to both your duties and your hours

Benefits

• Contributory pension scheme
• Attractive enhancement rates between 30% - 100% for evenings, weekends and bank holidays available to permanent and bank
• 25 days’ annual leave plus 8 days’ Bank Holiday
• Private Healthcare and Life Assurance
• Free onsite parking and a subsidised staff restaurant
• Access to our employee Ramsay Discount Programme
• Wellbeing centre and access to 24/7 employee assistance line
• Access to the Ramsay Academy - We invest in our people by creating real development opportunities and career pathways supported by structured learning curriculums

About Us
Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees form the basis for our success.
We are able to support training and development to our employees, to deliver a high standard of clinical care whilst ensuring patient safety, dignity and confidentiality. We are a progressive and caring facility and support the Ramsay vision “People caring for People”. We know our people are our greatest asset, our business is growing, and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.
We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.

We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check.
We value your application and welcome any questions you may have prior to applying.
We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company, we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.