Head of Healthcare

About Us
DrPA has been operating in secure environments since 2014 providing General Practitioner services and we are now growing to provide a complete healthcare service at Manston STHF & Western Jet Foil. This will be delivered directly or through a range of specialist partners who are experts in their field. We deliver our services based on our ethos of CARE:

• Compassionate care that is trauma informed and supportive
• Assurance that care is evidence-based & demonstrates high quality outcomes for our patients
• Respectful of peoples cultural and religious beliefs
• Empowerment
  We centre each resident by co-creating holistic care plans that treat their needs and equip them to self-manage their wellbeing.

Job Summary
This is an exciting opportunity to join and develop a service which aims to provide high-quality and person-centred care. This will include managing the delivery and development of health services through leadership to achieve high quality, cost effective, equitable and accessible healthcare. You will also create and foster good working relationships with stakeholders across the site to ensure the healthcare department is an integral part of the wider system. You will also be the CQC Registered Manager so will need to ensure that all of our governance frameworks and requirements are delivered to a high standard.

Step into one of the most dynamic and rewarding environments healthcare has to offer!
Working in secure settings challenges you to think on your feet, adapt quickly, and grow both personally and professionally. If you’re ready for a role that sharpens your existing skills, teaches you something new every single day, and keeps you at the heart of an environment that’s always evolving—this could be the opportunity you’ve been waiting for!

Key Responsibilities

• Provide leadership to the healthcare team
• Identify, manage, mitigate, and review departmental risks (clinical, operational, financial, reputational, compliance, knowledge and people) and contribute to, support and develop the management of risk management frameworks and processes.
• Develop positive working relationships across the site, the Operator and with key external stakeholders
• Maintain and manage the healthcare risk register in consultation with the Head of Clinical Operations
• Actively participate in relevant forums such as partnership board, clinical governance board, LDQB, partners meetings, healthcare QCRM, healthcare compliance and policy, medicines management meetings and other forums at SMT representative level
• Exercise oversight of the recruitment of clinical staff
• Ensure the clinical team can undertake clinical supervision, with key staff trained to act in the role of clinical supervisors
• Ensure that all newly recruited clinical staff receive comprehensive induction across clinical and security aspects of practice
• Monitor delivery of training for professional staff to meet needs identified in health development plan and gaps identified within skills needs analyses
• Ensure sound performance and attendance management in place
• Ensure that systems are in place, and complied with, relating to all clinical incidents, promoting a lessons learned culture. To include, but not exclusive of medicines and other clinical risks/errors, SI reporting procedures, Radar reporting procedures, and patient complaints
• Ensure sound standards of infection prevention and control and environmental hygiene are in place
• Ensure that processes are in place to promote the patient safety and quality
• Monitor functional compliance with information governance requirements
• Manage and deliver positive progress within NHSE performance metrics and against the CQC action plans and clinical audit action plans
• Recognise good performance and foster a culture of staff engagement
• Work with clinical colleagues to embed a cycle of clinical audit across a range of domains

Accountabilities

• Improving levels of staff engagement, staff recruitment and retention
• Robust performance and attendance management
• Active patient engagement processes in place, with service user feedback valued and considered within service development
• PDRs completed to timescales and of good quality
• Positive working relationships within the site and across organisational boundaries with key stakeholders
• An embedded culture of continuing service improvement
• Sound systems and processes in place to capture data and trends relating to complaints, Radar reports, audit, with evidence of actions to develop improvements
• CPD for professional staff meets needs and addresses gaps identified within skills needs analyses
• Newly recruited staff receive an appropriate induction to promote safe and effective practice across clinical and security domains
• A sound balance of security and care evident within the function
• Risks are managed proactively

Essential Criteria

• Experience at Senior Nurse Manager/Senior Manager level, preferably within a prison / secure environment health setting
• Registered Nurse (Adult) with current NMC registration
• A strong and consistent moral compass and the ability to provide value-based leadership.
• Understanding of clinical governance processes
• Ability to exercise sound judgement in a politicised environment.
• Ability to network effectively with a range of agencies and organisations.
• Strong commitment to continuing professional development

Desirable Criteria

• Knowledge of commercial financial management processes and procedures.
• Risk management skills.
• Knowledge of clinical IT systems (SystmOne)
• Knowledge of budget management
• Educated to Degree/Masters level

General Information
The post holder may be required to perform other relevant and appropriate duties as reasonably needed. This list of duties and responsibilities is not exhaustive. This job description is subject to regular review and appropriate modification.

Benefits

• Pension salary scheme available
• Employee Assistance Programme (EAP): confidential 24/7 support
• Access to perks at work

Disclosure and Barring Service Check & CTC Clearance
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
This post will require the holder to undertake and successfully complete the Counter Terrorism Clearance (CTC) process.

Please note, in order to apply, all applicants need to have been living in the United Kingdom (with residency in the UK, such as UK/Irish/EU Passport, or an Indefinite Leave to Remain Visa) for the last 5 years with no more than a 28 day break being outside of the UK and no gaps in employment during this time.
Shortlisted candidates will be asked for RTW, DBS/CTC consent and references.