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Support Worker (Health Needs)

Swansea

Full-Time, Part-Time

Immediately

Job Description

Summary
Are you passionate about making a real difference in people’s lives? We’re looking for an enthusiastic Support Worker to join our friendly and supportive Supported Living Services team in Swansea. In this rewarding role, you’ll help adults with complex health needs live more independently, ensuring every day is meaningful and fulfilling.

What we offer:

  • Various part-time roles available
  • A positive, purpose-driven team environment
  • Opportunities to make a lasting impact

About the role:
Our service runs 24/7, so flexibility is key. Shifts include:

  • Day shifts: 7:30 am – 3:00 pm or 3:00 pm – 9:00 pm
  • Waking night shifts: 8:00 pm – 8:00 am (enhanced rates apply)
    If you’re ready to bring your energy and compassion to a role that truly matters, we’d love to hear from you!

Overview
Who are Pobl Group?
Pobl Group are a proud employer of over 2,300 colleagues providing diverse services and making a difference in communities throughout Wales. Our Care team provides registered care services throughout South Wales at dozens of locations and for a wide range of customers.
Pobl means ‘People’ and people really are at the heart of everything we do. We support some truly amazing people to live positive, independent lives in their own home and help get them where they want to be in life.

Where does this role fit in?
In this role, you’ll be supporting four fantastic individuals with learning disabilities, helping them lead active, fulfilling lives. Each person we support has access to their own vehicle to promote independence, so a full UK driving licence is essential.
The individuals you’ll support love getting out and about, whether it’s day trips, scenic beach walks, strolls around the local area, or meals out. If you enjoy being active and making a real difference in people’s lives, this could be the perfect role for you!

What is the role?
As a Support Worker, you’ll be involved in all aspects of day-to-day support, including:

  • Administering medication
  • Preparing meals and supporting with mealtimes
  • Laundry and household cleaning
  • Accompanying on shopping trips and running errands
  • Supporting relationships with friends, family, and the local community
  • Taking part in leisure activities, such as swimming, cinema trips, and days out
  • Advocating for their needs, preferences, and choices
  • Providing personal care, with dignity and respect
  • Assisting with manual handling as required
  • Providing digital (computer-based) administrative support as a key worker

Skills & Experience

  • Experience working with people or customers
  • Experience working as part of a team
  • IT, Literacy and numeracy skills
    Experience supporting individuals with complex mental health needs, or learning disabilities is desirable but not essential. Full training and ongoing development will be provided to help you succeed.

If you’re looking for the opportunity to work with people who are inspiring and full of potential, we’d love to hear from you.

What are the pay and benefits?

  • Competitive salary of £24,531.00 FTE (£12.75 per hour)
  • Sleep-in rate: £62.64 per 8 hour shift
  • Waking night rate: 20% Enhancement from 11pm to 7am
  • Enhanced DBS which we will pay for
  • 26 days (pro rata) holiday entitlement plus Bank holidays, rising to 27 days after 1 years’ service or cash equivalent of 1 days’ annual leave
  • Pension scheme.
  • Sick Pay, rising with length of service up to 6 months full pay after 4 years
  • Bespoke learning pathway with the support from an experienced Learning and Development team
  • Wellbeing and psychological support and access to the Time for Talk counselling service
  • Colleague Discount platform + Blue Light Card Eligibility giving discounts at 15,000 brands

FREDIE
At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.

What do you need to do now?
If you’re ready to be a Difference Maker, apply now with your CV and contact details.
We review applications continuously and may close this vacancy early if we find the right candidate. Don’t miss the chance to start your journey with Pobl today!

If you would like any support with your application or wish to discuss any adjustments you may require during the application process, please contact us and quote the job number 509380.
Interviews will be held in Pobl House, Swansea on 3rd December 2025.

Job Requirements

Work permit in United Kingdom: Required

English language skill: Intermediate (B1)

Driver's license: Not required

Suitable Qualifications

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