Healthcare Science Assistant (Audiology)

Do you have a passion for patient care? The Adult Audiology service at UHBW sees patients at both major hospitals in Bristol as well as at Weston-Super-Mare General and outreach sites across the city and beyond. This role provides an opportunity to work in a friendly and forward-thinking department. It is a great prospect for an individual wanting to gain quality healthcare experience in a supportive environment. The department is committed to developing staff through informal or formal training routes.

The post holder will deliver a competent level of patient care under the supervision and guidance of the Adult Audiology team. They will independently undertake repair clinics for clients with faulty hearing aids. They will assist in the administrative, technical and rehabilitative work of the hearing and balance services provided by the Audiology Department and be responsible for workroom and stock management.

THIS VACANCY MAY CLOSE EARLY IF A HIGH VOLUME OF APPLICATIONS ARE RECEIVED

Main Clinical Duties Include

• Undertaking daily room and equipment preparation.
• Carrying out reviews and repairs of hearing aid systems at repair/follow-up clinics. This includes otoscopic examination of the ears, impression taking, repairing/reprogramming/replacing NHS digital hearing aids whilst working to national and locally agreed operating procedures. Care will be provided under the guidance and supervision of qualified staff as needed.
• Responsibility for stock control and the maintenance of adequate levels of consumables in designated areas of the department.
• Maintenance of accurate patient information records and test results using the departmental patient database.
• Ensuring tools and equipment used are adequately maintained for the safety of patients and staff, feeding back any Health and Safety concerns to Audiology staff.
• Responsibility for the timely ordering and receipting of stock using Trust Procurement software.
• Responsibility for postal repairs, battery issues and general postal enquiries.
• Responsibility for the management of the Assistant HCS inbox, including responding to patients requests and liaising with the wider Audiology team.
• Responsibility for the coordination of ear mould dispatch and returns.
• Responsibility for coordinating warranty and reconditioned hearing aid returns.

University Hospitals Bristol & Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, with a workforce of over 13,000 staff and 100+ different clinical services across 10 sites, serving a population of over 500,000 people across Bristol and Weston. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to patients. As a forward-thinking multi-award winning Trust, committed to improving patient care, our world-leading research and innovations are having a positive local and global impact.

Join us and you can enjoy city living, be in the countryside or by the seaside, with easy access to all the South West offers. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

As an equal opportunities employer, actively working towards a diverse workforce, we aim to create a workforce that represents the diversity of our community and are committed to designing our services around the needs of patients and their loved ones. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.