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Senior Therapist

Ashford

Part-Time

Immediately

Job Description

Champneys Eastwell Manor
Contract: Part Time
Salary: £27,024.00 (OTE)
Part time: 32 hours per week.

Our passion is health and wellbeing, and we know our therapists are at the heart of that vision. With that in mind, we proudly offer exceptional training journeys for all our therapists, with in-house trainers dedicated to ensuring you reach your full potential and progress with us.

As a Senior Spa Therapist, you will naturally be passionate and friendly, providing first-class service and delivering the highest standard of therapeutic, holistic, and wellbeing treatments. You will be confident with facials, massages, and nail treatments. Like us, you will have a passion for wellbeing, and everything you do will be driven by a desire to exceed your guests’ expectations.

We offer state-of-the-art facilities within all of our resorts and hotels, boasting modern and stylish spas.

Some Duties And Responsibilities Include:

  • To carry out all spa treatments to the required standards, ensuring the specific treatment time is adhered to.
  • To follow Champneys protocols and training programs to offer the best service to our guests.
  • To have a thorough knowledge of the Club & Spa and Hotel, advising customers accordingly.
  • To be responsible for your working areas and ensure that equipment is fully operational and clean, reporting any defects to maintenance via the Manager on duty at any time of the day.
  • To adhere to Health and Safety regulations by using safe work practices.
  • To attend any appropriate training courses required for your therapist grade to offer all treatments a senior therapist should provide.
  • To liaise positively and constructively with the manager and receptionists regarding scheduled treatments and any changes, in order to meet the ever-changing needs of our guests. Flexibility and cooperation are required, which may include shift changes.
  • To keep up to date with developments relating to product ranges and any new treatments.
  • To give professional advice to guests via talks and demonstrations, spa tours, and promotional events to promote available treatments.
  • To provide ultimate client care to all our guests, giving them an unforgettable and lasting treatment experience.
  • To maximize revenue opportunities in accordance with your targets and seek assistance if you need additional support or training.
  • To recommend suitable homecare for our guests to continue their results at home.
  • To provide mentorship to more junior therapists, sharing knowledge and experience.
  • To provide premier guests with skin consultation appointments along with a full home care prescription.

Shift Times Are: Monday to Sunday, with patterns including shifts of:

  • 10:00 – 19:00
  • 11:00 – 20:00
    Weekends are worked alternately.

We fully recognize the work that our therapists do, which is why we offer:

  • Fantastic development plans for therapists wanting to progress in their careers.
  • Incentive schemes.
  • Uncapped retail commission.
  • Product incentives.
  • Bonuses for reaching sales targets.
  • Ongoing training and skills development from our in-house trainer program.
  • Specialist brand training to include Elemis and Clarins.
  • Alternate weekend working.

Along with a competitive basic salary, the many commission and incentive schemes in place also provide you with fantastic potential to further increase your income.

The successful candidate will have the following experience and skills:

  • L3 qualified in Beauty Therapy.
  • Preferably either Clarins or Elemis trained.
  • Attention to detail and a passion for offering an unforgettable service to our guests.
  • Previous experience working for a luxury brand for 2+ years.
  • Friendly, approachable, and professional demeanor.
  • The best in the business.

Being the iconic wellbeing brand that we are, you should expect benefits that match our simple vision: to make you feel happier and healthier inside and out.

Not only will you work in great company, but you will also have access to the following:

  • Health, Wellness, and Wellbeing incentives:
    • Digital fitness programs
    • Nutrition guides and recipes
    • Self-Guided meditation
    • Wellbeing podcasts
  • Champneys experiences (such as an overnight stay or an ultimate spa day experience).
  • An app for all schedules, timesheets, annual leave, and all the important things you need at your fingertips.
  • In-house social media connecting our Champneys Family.
  • Employee Assistance Programme, offering counseling sessions and legal advice if required, along with other perks such as shopping discounts and financial support.
  • Motivating, rewarding, and engaging colleague events.
  • Discounted stays for you, your friends, and family at any of our properties.
  • Complimentary Spa Day on completion of your probationary period.
  • 50% discount on all Champneys products.
  • Great discounts on our partner products, Elemis and Clarins.
  • Discounted membership to our exceptional health clubs.
  • Merlin Entertainments Attraction.
  • Introduce a friend incentive.
  • Long Service celebrations.
  • Free parking (Hotels and Resorts only).
  • Professional Uniform.

Job Requirements

Work permit in United Kingdom: Required

English language skill: Intermediate (B1)

Driver's license: Not required

Suitable Qualifications

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