Surgical Manager

Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.

Recruiting for this role ends on January 6, 2026.

Work you'll do
The ideal candidate will be curious, analytical, and confident, with a natural drive to exceed immediate project requirements and overcome obstacles. A genuine passion for the healthcare industry, combined with relationship-building, leadership, and communication skills will be critical to success. Candidates should be energized by continuous personal improvement, proactively seeking out new skills and perspectives, exhibiting openness to coaching from senior colleagues, and contributing to the development of junior staff.

As a Manager in the Healthcare Solutions team, you will lead and deliver small engagements, or components of large, complex engagements for healthcare clients. Managers will interact with Operational and IT personnel in identifying, evaluating and configuring systems to meet user and organizational requirements. Typical engagements include:

• Process improvement
• Operating model design
• Competitor benchmarking
• Cost transformation
• Customer and product innovation
• Growth strategy development
  Using a combination of direct management and hands-on delivery, you will craft solutions for clients, guide and oversee the quality of your team's deliverables and recommendations, and manage day-to-day stakeholder relationships. Managers will contribute to Deloitte's thought leadership, play a significant role in business development activities, and own responsibility for the development of junior staff.

The team
Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector.

Deloitte's Healthcare Consulting practice is one of the largest in the world. Our practice delivers distinctive services to the country's largest national and regional health plans, 10 of the 10 largest healthcare systems and 8 of the 10 largest for-profit healthcare systems in the US. Our healthcare practice seeks to transform the delivery of care, modernize the industry and enhance our clients' business and operational models.

Many Providers have felt the heavy impact of various government regulations and have experienced a period of decreasing margins and increasing emphasis on cost controls. Our healthcare professionals enable health care providers (from physicians to integrated delivery systems) to improve the cost effectiveness and quality of their care delivery capabilities. Deloitte Consulting can help clients address these and other challenges in today's complex health care environment.

Qualifications
Required:

• Bachelor's degree
• 6+ years' experience in a consulting and/or healthcare organization
• 6+ years of experience with large scale healthcare system implementations with understanding of the software implementation lifecycle in healthcare systems (electronic health records/EHRs, clinical, revenue cycle systems, etc.)
• 6+ years' experience with various phases of the healthcare implementation lifecycle such as system selection, implementation sequencing and planning, project management, application & technical design, interface & data conversion, application build, environment management, testing, go live planning.
• 6+ years' experience with EHR vendors such as Epic, Cerner, AthenaOne Allscripts.
• Experience leading or supporting multiple Electronic Health Record (EHR) implementations, including the following activities:
  • Technical software analysis, design, configuration, testing, and implementation as well as application integration, support and issue resolution
  • Interacting with Operational and IT personnel in identifying, evaluating and configuring systems to meet user and organizational requirements
  • Contributing to thought leadership by publishing insights and presenting at industry events
  • Working directly with Operations and providing input on system design and capabilities
  • Developing system design, including functional specifications and strategies, based upon the analysis of specific operational needs
• Ability to travel up to 50%
• Proficiency with Microsoft PowerPoint, Microsoft Word and Microsoft Excel
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

• Epic certifications and/or experience implementing Epic applications within Clinical, Revenue Cycle or Technical
• Experience conducting interviews with key stakeholders to understand and document the current business process
• Experience defining future state business process
• Experience planning, tracking and delivering projects using Microsoft Project and documenting processes in Microsoft Visio
• Experience managing and delivering via an Agile/Scrum methodology
• General understanding or familiarity with virtual health, cloud, interoperability, data analytics, and/or automation a plus
• Advanced Degree Preferred - MBA/MHA

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $130,800 to $241,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.