Healthcare Support Worker

Band 3 HCSW - Full time - Permanent

Please note - due to current Immigration rules and regulations, this post is not eligible for sponsorship.

The post holder will be based within our established South Stoke Community CAMHS Team and will support the team in delivering on timely assessment and evidenced based intervention.

The Successful Candidate Must

• Have experience of working with people with health needs.
• Have experience of working in a multi-disciplinary team.
• Be able to work autonomously.

Key Responsibilities:

• Provide support and spend therapeutic time with an allocated group of children, young people and families.

• Promote and support the physical health, comfort, wellbeing and recovery of children, young people and families, and assist them in the recovery of their difficulties.

• Assist Registered Professionals in assessments and care planning/implementation and evaluation of individualised care plans.

• Provide routine advice on areas of knowledge/expertise, relevant to the audience and topic area (i.e., patients, carers, complexity).

• Liaise with partner services and organisations.

• Prepare/complete routine documents, including letters, reports, presentations and forms (e.g., photocopying, filing).

• Communicate with children, young people and families, all members of the multi-disciplinary team, and staff in external agencies using a variety of methods including Information Technology.

• Regularly report and effectively communicate the health status and care aims of children, young people and families in care records and verbal reports to Registered Health Professional staff members and other members of the multi-disciplinary team.

• Relate appropriately with children and young people, carers, colleagues and others at all times, maintaining professional boundaries.

• Ensure that own actions support the equality, diversity, rights and responsibilities of individuals.

• Identify, minimize and report risks of danger, harm and abuse to senior colleagues.

• Minimize risks to self and others by undertaking safe working practices.

• Work within agreed and established Trust policy and operational procedures.

• Work with other Trust services to promote seamless service-user person-centred care from referral/admission to transfer and discharge on identified care pathways.

As a Trust, we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.

We pride ourselves on ensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.

We are committed to the Greener NHS national ambition to becoming the world’s first carbon net zero national health system by 2045. Sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognize that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike. For 2024/2025, we have launched our Proud to be Green engagement campaign which is aligned to the targets set out in our Green Plan. As a Trust, you can be assured that we will commit to supporting you in working towards our net zero ambitions set out in our Green Plan through our sustainability programme.

The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.

• Work in partnership with children, young people and families to assist them in identifying activities that are meaningful to them and that support agreed health outcomes.
• Take responsibility for own personal and professional development and support the development of colleagues, students, trainees and volunteers.
• Ensure regular access to and use of supervision.
• Regularly demonstrate engagement with activities to improve services.
• Prioritize work, resolving conflicting diary appointments and schedules.
• Be responsible for data entry, text processing or storage of data compiled by others, utilizing paper or computer-based data entry systems.

Due to the increase to the salary threshold to £25,000 per annum, after 9 April entry-level Band 3 roles will no longer be eligible for international sponsorship. Therefore, should you require sponsorship for this post, you must have had 3 years continuous employment at Band 3 or higher within the NHS in a similar or equivalent role in order to be eligible to apply.