Mental Health Liaison

Mental Health Liaison Post
The Mental Health Liaison post is based within SCAS, working alongside the Clinical Lead for Mental Health and Learning Disability, relevant Mental Health Trusts, NHS 111, and the Hampshire Mental Health Triage Service operationally.

The postholder will support the embedding of mental health delivery in SCAS as well as driving clinical leadership, education, engagement, and alignment with mental health transformation in urgent and emergency care.

A key aspect of this work will focus on driving transformation and mental health delivery within the SCAS service overall, but with a particular focus on maintaining and developing wider networks of support across Hampshire in order that patients receive excellent mental health care. This role will involve the post holder being a subject matter expert within SCAS on all aspects of Mental Health and also support person-centred care, clinical and professional leadership, and supports a culture of teamwork, communication, collaboration, quality improvement, producing clear reports. The aim of the role is to reduce the number of conveyances and calls to NHS 111/999 systems by developing care closer to home. The role represents the key link between parent organisations including: The Police, Mental Health providers, and Integrated Care Boards.

Key Responsibilities

• Work alongside the Trust Clinical Lead for Mental Health and Learning Disability to form a team with capacity to cover Trust requirements for Mental Health Leadership.
• Support the delivery of inclusive, person-centred care by identifying and addressing barriers to access, tailoring services to meet diverse needs, and working proactively to reduce health inequalities across underserved communities.
• Embed the Quality Principles and Clinical Standards within SCAS for Mental Health and response KPIs.
• Address operational pressures within 999/111 around mental health response and demand.
• Be a link to influence Suicide Prevention across Hampshire.
• Provide direct line management to the Complex Care Team Leader, working on agreed objectives to reduce the number of calls to 111 and 999 services.
• Work in partnership with NHS 111 to develop NHS Pathways (Digital) MH Configuration.
• Identify opportunities to further support people with co-occurring mental health and substance problems with local authorities and mental health partners.
• Lead on Directory of Service development and visibility including promotion of MiDoS access for paramedics.
• Ensure all are profiled onto NHS 111 DoS as a minimum in the short term.
• Work bi-laterally with MH NHS 111, clinical assessment services (CAS), and 999 ambulance.

Benefits We Offer

• Full training and a range of courses which you can book locally.
• Holiday entitlement of 27 days, rising to 29 days after 5 years’ service and 33 days after 10 years’ service, plus an additional 8 days bank holiday (pro-rata for part-time).
• Automatic enrolment into the NHS Pension Scheme.
• Access to continual professional development within SCAS and the wider NHS.
• Occupational Health support and direct access to our Employee Assistance Programme as well as our own Health and Wellbeing Team.
• NHS Discounts in over 200+ stores saving money on holidays, days out, car insurance, restaurants, clothing, and much more.
• Ability to join our staff networking groups (as a member, ally, or just for interest).

Corporate Induction
It’s really important for us to ensure you have the best onboarding experience which allows you to feel a sense of belonging from the start. To help with this, we will book your Corporate Induction as soon as we possibly can (depending on availability).

All new starters need to attend our Corporate Induction in person. This is held over one and a half days from our educational centres based in: Newbury (Berkshire), Bicester (Oxfordshire), or Whiteley (Hampshire). More specific details will be sent to you once your start date has been confirmed.

Please note – depending on your role, additional training may be required following on from your corporate induction.