Surgical Manager

About us:
DaVita UK delivers life-saving kidney care to over 2,000 patients across England & Wales. DaVita UK is one of the 14 countries which form DaVita International focusing on transforming care and improving quality of life for people receiving dialysis treatment globally. When you join the DaVita Village, you're joining a winning team with Community First, Company Second culture.
We’re proud to be an independent, nurse-led provider, working in partnership with the NHS to deliver the highest standards of care using cutting-edge technology in welcoming, modern environments.
We’re looking for a Clinic Manager for our Dialysis Clinic in Bilston. In DaVita, we champion a Community First, Company Second culture. As the Clinic Manager, you’ll be integral to promoting this, leading the way, and creating a great place to work for teammates.
As a Clinic Manager, you’ll lead your team of nurses and support staff to deliver a high standard of individualised patient focused care. You’ll coordinate the day-to-day clinical, administrative and operational activities needed.
Being a Clinic Manager is a varied role encompassing all elements of running a clinic. You’ll be responsible for:

• Overall leadership and operations management of the clinic
• Providing a seamless patient journey and an inviting environment for clients through all touch points
• Liaising with external organisations such as NHS Trusts or the CQC with the support of the Regional Manager
• Implementing new processes to drive quality improvements initiative through the clinic
• Onboarding new teammates effectively alongside the wider team
• Developing positive relationships with patients and handling any complaints that may arise
• Ensuring compliance with all relevant clinical, governance and regulatory systems and policies including KLoE
• Maintaining accurate records and timely report submissions
  To be successful in this role, you’ll need:
• Be a Registered Manager with the Care Quality Commission or willingness to become one
• Have full NMC registration with appropriate nursing qualifications
• Previous clinical leadership experience in an outpatient haemodialysis setting
• Engaging communication skills and a friendly demeanour to successfully connect with a diverse team and patients
• Lead by example style to encourage a value driven culture that brings the best out of everyone
• Proactive and solution orientated approach to changing situations in a clinical environment
• Exceptional organisation skills to manage an array of different tasks associated with running a clinic
• Evidence of Continued Professional Development, ideally in Renal Care
  What can you expect when you join?
• Salary depending upon experience
• Company Pension Scheme
• 35 days' paid leave per annum, including bank holidays
• Monday to Saturday working pattern
• Day shifts only
• Life Assurance to 3 times annual salary
• Retail discount scheme membership
• ANN UK Membership
• A commitment to your training and development
• A "community first, company second" culture based on Core Values that really matter
• An exciting, collaborative and driven multinational environment
• Live our mission: To be the Provider, Partner, and Employer of Choice
• Dedication, above all, to caring for our patients and teammates