Surgical Manager

Clinic Manager – Dialysis Clinic (Bilston)
Location: Bilston, UK
Employer: The Medical People Recruitment (on behalf of a leading independent kidney care provider)
Salary: Competitive, depending on experience
Hours: Monday – Saturday, day shifts

About Our Client
Our client delivers life-saving kidney care to over 2,000 patients across England and Wales. As part of a respected international network of renal care providers, they are committed to transforming care and improving the quality of life for people receiving dialysis treatment around the world.
Proud to be an independent, nurse-led provider, they work in close partnership with the NHS to deliver the highest standards of care using cutting-edge technology in welcoming, modern environments.

About the Role
We are seeking an experienced and motivated Clinic Manager to lead a busy dialysis clinic in Bilston.
This is a pivotal leadership position where you will inspire and guide a team of nurses and support staff to provide outstanding, patient-centred care. You will coordinate all clinical, operational, and administrative aspects of the clinic, ensuring it runs smoothly and efficiently.

Key Responsibilities

• Provide overall leadership and operational management of the clinic
• Ensure a seamless patient journey and a welcoming environment for all patients and visitors
• Liaise effectively with external organisations such as NHS Trusts and regulatory bodies (e.g. CQC), with support from regional leadership
• Implement and monitor quality improvement initiatives
• Oversee onboarding, training, and professional development of new team members
• Foster strong, positive relationships with patients and resolve any concerns or complaints
• Ensure compliance with all relevant governance, clinical, and regulatory systems, including KLoE
• Maintain accurate documentation and ensure timely submission of reports

About You
To be successful in this role, you will need:

• Registration as a Manager with the CQC, or willingness to obtain this
• Full NMC registration with appropriate nursing qualifications
• Proven clinical leadership experience within an outpatient haemodialysis setting
• Strong interpersonal and communication skills, with a compassionate, approachable manner
• A hands-on leadership style, fostering a value-driven culture that motivates your team
• Proactive, solution-oriented approach to managing change in a clinical environment
• Excellent organisational skills to balance the many aspects of clinic management
• Evidence of continued professional development, ideally in renal care

What’s on Offer

• Competitive salary (DOE)
• Monday–Saturday day shifts (no nights)
• 35 days of paid leave per year (including bank holidays)
• Company pension scheme
• Life assurance (3x annual salary)
• Retail discount scheme membership
• Association membership (ANN UK)
• Ongoing commitment to your training and development
• Supportive, community-focused working environment with core values that truly matter
• Be part of a collaborative, international healthcare network
• A shared mission: to be the provider, partner, and employer of choice — with dedication above all to patient care

Interested?
Apply today with your CV or contact The Medical People Recruitment to learn more about this exciting opportunity to lead a high-performing dialysis team and make a real difference in patients’ lives.

Job Types: Full-time, Part-time, Permanent
Pay: £43,319.37-£49,973.51 per year

Benefits:

• Company pension
• Cycle to work scheme
• Employee discount
• Free flu jabs
• Free or subsidised travel
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking
• Private dental insurance
• Private medical insurance
• Sick pay
• Store discount

Ability to commute/relocate:

• Bilston WV14: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you have experience in hemodialysis and renal care setting?
• What is your NMC pin?
• What are your salary expectations?
• What is your notice period?

Licence/Certification:

• NMC (required)

Work authorisation:

• United Kingdom (required)

Location:

• Bilston WV14 (required)

Work Location: In person