Specialty Pharmacy Scriptwriter | $115/hr Remote

United Kingdom

Part-Time

Immediately

With this application you apply directly to the company - without intermediaries, without detours.

Job Description

Company Introduction
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Role Overview

Position: Contractor – Contract, Remote
Commitment: ~20-30 hours/week
Support an AI lab in building automation tools for payer communication. Create high-quality benefits investigation call scripts for insurance payers.

Responsibilities

Develop and refine structured phone call scripts for collecting eligibility and benefits details for specialty medications.
Translate payer requirements and notes into clear, natural-language questions for accurate and auditable responses.
Incorporate payer-specific nuances, such as medical vs. pharmacy benefits, prior authorization rules, and specialty distribution pathways.
Continuously improve scripts based on feedback from QA and real-world payer interactions.
Maintain consistency, accuracy, and compliance across all documentation.

Requirements / Qualifications
Must-Have Qualifications

Background in specialty pharmacy operations, payer communications, or benefits investigation.
Strong understanding of insurance concepts for specialty medications, including coverage restrictions, NDC, J-codes, HCPCS, and ICD-10.
Proven ability to write precise, conversational scripts for extracting complete payer information.
Excellent written communication and documentation skills with strong attention to detail.

Preferred Qualifications

Prior experience conducting payer calls or working in benefits verification is a plus.

Engagement Details

Contract Type: Contractor (Independent)
Location: Remote
Commitment: ~20-30 hours/week

Application Process

Upload resume
AI interview based on your resume
Submit form

Resources & Support

For details about the interview process and platform information, please check the appropriate resources.

Job Requirements

Work permit in United Kingdom: Required

English language skill: Intermediate (B1)

Driver's license: Not required

Suitable Qualifications

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