Surgical Manager

Are you looking for an exciting and fulfilling new position? Join our dynamic team at WEP Clinical, where your contributions will play a key role in driving impactful solutions and improving outcomes for clients and patients. We encourage innovation and collaboration, challenging our team to bring forward ideas that make a real difference. Be part of a mission-driven organization dedicated to advancing clinical research and transforming lives.

Role Objectives:
The WEP Clinical Manager of Project Management is responsible for the line management, development, and operational oversight of assigned project management team members working on Expanded Access Programs (EAPs) and/or Post-Approval Named Patient Programs (PA-NPPs). This individual ensures consistent application of WEP Clinical standards, supports PM performance and training, and contributes to departmental process improvement.

The Ideal Candidate:

• Strong Leader
• Proactive
• Collaborative
• Problem Solver

What You'll Do:

• Provide day-to-day line management for assigned project management team members, ensuring they are resourced appropriately and supported in their roles.
• Conduct regular 1:1s, performance reviews, and objective-setting in line with company processes.
• Monitor workload and capacity across team members, escalating resourcing needs as appropriate.
• Support onboarding and training of new hires and identify ongoing development needs for existing staff.
• Ensure the project management team members are executing projects in accordance with WEP Clinical SOPs, policies, and applicable regulations (e.g., GCP, GMP/GDP).
• Promote adherence to company standards for project planning, budgeting, reporting, and client communication.
• Act as a first-line escalation point for operational issues raised by PMs, collaborating with leadership to resolve or reassign as needed.
• Partner with Quality Assurance and Training to ensure consistent application of WEP Clinical tools and systems (e.g., eTMF, CTMS).
• Collaborate with other functional managers to support cross-functional alignment and continuous improvement initiatives.
• Contribute to the development and refinement of departmental SOPs, working practices, templates, and training resources.
• Support Senior Leadership by generating or contributing to team performance metrics and departmental updates.
• Foster a collaborative, solutions-oriented, and supportive team culture.

What You'll Need:

• Bachelor’s Degree (in a health or science field preferred).
• 5+ years of experience in a CRO or clinical research organization, ideally in Expanded Access Programs or late-phase/post-approval programs.
• 2+ years of experience as a line manager with direct reports.
• Prior experience managing or mentoring staff; formal line management experience strongly preferred.
• Understanding of clinical project delivery, including regulatory and operational requirements.
• Proficient in Microsoft Office Suite; familiarity with clinical systems such as eTMF and CTMS.
• Strong interpersonal and communication skills with the ability to motivate and guide others.
• Highly organized with strong attention to detail and ability to manage competing priorities.
• Knowledge of GxP, GCP, ICH, and global regulatory considerations in clinical research.

What We Offer:

• Private healthcare insurance
• Long-term illness Cover
• Death in service cover
• Salary sacrifice pension
• Annual leave
• Paid maternity & paternity leave
• Volunteer day
• Great social events

What sets us apart:
WEP Clinical partners with sponsors to help patients and physicians gain early access to medicines when no other treatment options are available. WEP Clinical has over 15 years of experience distributing products to over 120 countries worldwide to treat unmet patient needs.

We're Committed to Our Team:
WEP has many initiatives to encourage wellness, growth and development, and team relationships.

We're Committed to DEI:
At WEP Clinical, acceptance, recognition, and engagement are the core of our DEI values. We are committed to giving employees opportunities for personal and professional success and growth, embracing everyone's unique identities.

Our services include:

• Access Programs
• Clinical Trial Services
• Patient Site Solutions
• Clinical Trial Supply
• Market Access and Commercialization

WEP Clinical is a smoke-free, drug-free, and alcohol-free work environment.
WEP Clinical is an equal-opportunity employer. WEP Clinical does not unlawfully discriminate against employees or applicants for employment based on an individual’s race, colour, religion, creed, sex, sexual orientation, gender identity or expression, national origin, genetic information, age, disability, marital status, veteran status or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination. WEP Clinical will make reasonable accommodation for qualified individuals with known disabilities, in accordance with applicable law.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.