Pathology Administrative Assistant/ Phlebotomist

Job Title: Pathology Administrative Assistant/Phlebotomist
Location: Ashtead Hospital, Surrey
Hours: 37.5 hours per week, Full-time
Salary: Depending on experience + Benefits

Summary:
Ashtead Hospital is one of Surrey's leading private hospitals with an excellent reputation for delivering high quality healthcare for self-pay/insured and NHS patients. Conveniently situated close to Leatherhead (Junction 9 of the M25), the hospital is located in tranquil, wooded surroundings. These provide a peaceful environment to aid a speedy recovery.

The Role:
We have an opportunity for someone to join our friendly, positive and expanding service as an Administrator and Phlebotomist in the Outpatients Department at Ashtead Hospital. We are seeking an enthusiastic individual who has both the administrative skills required to coordinate the workflow through our pathology services, as well as the compassion required for the patient-facing element of the phlebotomy service that will be part of the role.

Main duties of the job include:

• Demonstrating excellent communication skills and the ability to work independently.
• Having a flexible approach and the ability to work as part of a team while using your own initiative.
• Assisting with the organization and upkeep of administrative systems to support the team in providing a seamless journey for our patients from admission to discharge.
• Prioritizing care allocation to patients in a timely and effective manner, remaining calm under pressure.
• Using the electronic patient record system (Maxims), uploading results, assisting with data collection for audit purposes, and data entry.

You will also be responsible for:

• Ordering and monitoring equipment and supplies, ensuring sufficient stores are in place for various equipment.
• Taking telephone calls from support services and using your initiative to deal with phone calls and messages.
• Undertaking administrative duties such as photocopying, scanning, faxing, and mail-out distributions.
• Ensuring all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner.
• Undertaking any other administrative duties as required.
• Establishing key working relationships with external agencies and other organizations including Epsom General Hospital, The Doctors Laboratory, and Doctors Care Anywhere.

What You’ll Bring With You:

• Proven experience in administration and customer service
• Keyboard skills
• Good attention to detail and accuracy
• The ability to make decisions and use your initiative
• Strong communication skills
• A flexible and positive attitude

Benefits:

• 25 Days Leave + Bank Holidays
• Private Pension where Ramsay will match up to 5% after a qualifying period
• Flexible shift patterns available where possible
• Enhanced Competitive Parental Leave Policies
• Private Medical Cover with option to add partner & dependants
• Life Assurance (Death in Service) x3 base salary
• Free Training and Development via the Ramsay Academy
• Free Parking on site (where possible)
• Subsidised staff restaurant (where possible)
• Concerts for Carers
• Employee Assistance Programme
• Cycle2Work scheme available, in partnership with Halfords
• The Blue Light Card Scheme

About Us:
Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are known for our strong, long-standing relationship with the NHS.

We value people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees form the basis for our success.

We know our people are our greatest asset, our business is growing, and we would like you to join us. “The Ramsay Way” culture recognizes that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.

We are proud of our ‘Speak Up for Safety’ program and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.

We are committed to equality of opportunity for all.