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Surgical Manager

Hampton (United Kingdom)

Full-Time

Immediately

Job Description

About Shooting Star Children’s Hospices
We have an exciting opportunity for an experienced Care Events Manager to join our Care Team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child, or young person with a life-limiting condition, or whose child has died. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London, and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional, and medical care.
Our Care Events Team provides an extensive programme of groups and events for the 800 life-limited children, their families, and bereaved families. There are themed family events, social groups for siblings of different ages, pamper days for mums, counselling groups, bereavement café, memorial days, and many festive events such as ice-skating at Hampton Court. Taking place at our hospices and in the communities we serve, there are 5-6 events each week, offering important opportunities for families to make memories together.
About the role
The Care Events Manager is responsible for the delivery and oversight of the annual programme of events. The Care Events Manager leads the Care Events Team, including an Events Assistant, Events Management Intern, Counsellor, and care events volunteers, and works with family support workers, children’s therapists, and counsellors to deliver an incredible programme of creative and inclusive experiences. The Care Events Manager works alongside the Lead Therapist and Lead Counsellor to ensure that family support at Shooting Star Children’s Hospices is everything the children and families need it to be.
At a weekly meeting, the team is made aware of children and family members who are struggling and thinks together about where they might benefit from the opportunity to spend time with others who share similar experiences or receive group therapy. Utilizing professional events management skills, each event is planned meticulously to be a safe and inviting space. Providing this opportunity for families is integral to their mental wellbeing.
About you
This role requires an individual with professional events management experience, with a proven track record of executing high-profile and bespoke events. The individual should have skills in marketing, events administration, and be able to create events for families from diverse backgrounds. Excellent project management skills are required to keep the fast-paced programme on track, alongside diligence in health and safety. Leadership and management expertise enable the team to thrive, so that we can provide outstanding support to families. The Care Events Manager should be a compassionate and caring individual, sensitive to the needs of families at Shooting Star, with the emotional resilience to work with families who are experiencing grief and trauma. This is a unique opportunity for an events manager to utilize their skillset to make a huge difference to the families that we support.
Once or twice a month, the Care Events Manager is expected to work on a Saturday or Sunday (time is given back during the week).
Other Requirements

  • The post holder must be able and willing to get to and work in both hospices and venues across the geographical area.
  • The post holder will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check.
  • Once or twice a month, the Care Events Manager is expected to work on a Saturday or Sunday (time is given back during the week).
    The Care Events Manager will be working predominantly from either of our hospice sites (Guildford and Hampton) so they’re able to interact with the wider team. There may be one day a week when the Care Events Manager is able to work from home; however, this isn’t every week.
    What we offer
    In return, you will receive a competitive salary along with a range of benefits, which include:
    Pension scheme
    NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions.
    Annual leave
    27 days plus Bank Holidays rising with length of service.
    2 weeks paid sabbatical leave after 5, 10, and 15 years’ service.
    Contractual benefits
  • Generous sick pay scheme.
  • Enhanced maternity, adoption, and paternity leave pay.
  • Flexible working arrangements.
  • Death in service benefits.
  • Reimbursed professional membership fees.
  • Eye care.
  • Employee referral scheme.
  • Blue Light discount card.
    Health and wellbeing
  • Employee Assistance Programme.
  • Occupational Health.
  • Mindfulness sessions.
  • Cycle to work scheme.
  • Mental Health First Aiders.
  • Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site.
    Safeguarding
    We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. We are also committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
    In addition, an enhanced disclosure will be required for this role. Our recruitment checks, induction, and ongoing support and supervision reflect our commitment to safeguarding the families we support and consider all applicants in line with the Rehabilitation of Offender Act 1974.
    Equality, diversity, and inclusion
    Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity, and Excellence.
    We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups, and communities feel welcomed to work and volunteer.

Job Requirements

Work permit in United Kingdom: Required

English language skill: Intermediate (B1)

Driver's license: Not required

Suitable Qualifications

Surgical Manager

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