Surgical Manager

At Smile London, we care about our people. We are a state-of-the-art and modern dental practice located in the heart of Wimpole Street.

We are looking for an experienced practice manager who is passionate about delivering the highest levels of customer service, team culture, and drive for results. This business has great plans to grow further, so we are looking to recruit ambitious individuals who can flourish and increase their impact as the business expands rapidly.

You will directly manage your team of professional clinicians, nurses, receptionists, and support staff. You will also be responsible for marketing, audit, and financial processes, which must be completed to CQC standards. Must have full working knowledge of CQC, GDC, Clinical governance, compliance, and guidelines; as part of the role, you will be required to register as CQC Registered Manager.

Role Details:

• ASAP Start - Happy to wait notice periods
• Full-time role
• Salary can be discussed based on full-time and sales experience
• We are looking for a strong leader with the ability to lead and inspire others!
• Candidates applying must have the ability to work in a fast-paced demanding dental retail environment
• Ideal candidate will be enthusiastic with a flexible attitude and be very passionate about patient care and customer experience
• Experience in driving marketing activities to drive growth and be able to optimise revenues and profits and work within budgets
• Create an exciting and energetic atmosphere for patients and staff

Key Responsibilities:

• HR and team management, ensure staff comply with policies and procedures.
• Responsible for all procedures and processes to be in place
• All aspects of CQC and store safety including regular audits and risk assessment and to maintain GDC principles
• Ensure store appearance is kept to a high standard and recruit, develop, and motivate the team using effective management skills
• Effectively manage the recruitment and selection of all practice staff
• As practice manager, you will be responsible for driving performance by delivering objectives relating to revenue targets, KPIs, and cost management

About the Practice:

• FULLY PRIVATE PRACTICE IN WIMPOLE STREET
• Group operates from state-of-the-art, newly built high street locations across the UK
• They focus on transforming patients' smiles with Invisalign and all available advanced cosmetic treatments
• Diamond Invisalign provider
• Practice equipped with the latest intra-oral scanner and digital x-ray technology
• Practice is located in the heart of the city where our client operates an exciting new store concept focused on providing the ultimate patient experience in a modern, luxury boutique surrounding
• Our client prides themselves in providing outstanding customer experience to their varied customer base, while providing a highly convenient service

Benefits of Working with Us:

• Competitive holiday allowance
• Quarterly and annual bonus
• Day off to celebrate your birthday
• Access to CPD
• GDC and indemnity paid for
• Chic uniform
• Extensive private dental care allowance
• Progression and Development
• Clear vision and direction from the director
• Support of the Group Manager

Requirements:

• MUST have at least 3 years Dental Management Experience
• MUST be GDC registered and MUST be a CQC Registered Manager
• Dental Experience
• Compliance documents - DBS, References etc.
• DBS
• Proof of right to work in the UK

Job Types: Full-time, Permanent, Fixed term contract
Pay: £25.00-£35.00 per hour

Benefits:

• Company events
• Company pension
• Employee discount
• Flexitime

Ability to Commute/Relocate:

• London W1G 8GQ: reliably commute or plan to relocate before starting work (required)

Work Location: In person