Surgical Manager

At Beluga Rox, we are looking for a Peripatetic Lead Care Manager to work with our clients' services across the North of England and Wales.

Our client is a multi-award-winning large care and support Group that offers a range of specialist complex care and support services. Since starting in 2017, they have gained an enviable reputation as the support and care provider of choice for case managers, commissioners, and private individuals alike.

As a collective, the leadership team challenges itself to be the best in each of the service areas they provide and aims to deliver excellent care, support, and outcomes to the people of all ages who they support.

Our clients' success has been achieved by recruiting only the very best candidates who share our passion, core values, and objectives. Once employed, they focus on ensuring they retain their employees by ensuring they feel valued and, very importantly have job satisfaction, training, continued professional development, internal promotion prospects, and a rewarding pay structure.

The Role

• The Lead Care Manager plays a key leadership role within our clients' Operational People Development team, ensuring that all Registered Managers are trained, supported, and consistently delivering work to our clients' high-quality standards.
• The Lead Care Manager will be responsible for interviewing, recruiting, onboarding, and training the new Care Managers and Registered Managers, ensuring they understand and uphold our clients' values, processes, and compliance expectations. They will also provide ongoing mentoring, performance monitoring, and quality checks to ensure excellence in assessments, care planning, and service delivery.
• When not actively training or onboarding new Care Managers and Registered Managers, you will focus on auditing and analysing assessment quality, ensuring compliance across branches and identifying opportunities for improvement.
• This role reports directly to the Group Head of People Operational Development.

Key Responsibilities

• Reports to the Group Head of People Operational Development.
• Leads on the recruitment, induction, and training of new Care Managers and Registered Managers across our client Groups.
• Acts as a mentor for existing Care Managers and Registered Managers, ensuring consistency, confidence, and competence across the team.
• Conducts quality assurance checks, audits, and performance reviews.
• Ensures Care Managers and Registered Managers meet our clients' standards for documentation, compliance, and client engagement.
• Provides ongoing coaching and development opportunities to support personal and professional growth.
• Works collaboratively with Registered Managers, Operations Managers, and Compliance Teams.

What you need for this role

• Level 3 (or above) qualification in Health and Social Care Leadership or equivalent.
• Proven experience as a Care Manager or a Registered Manager.
• Demonstrable experience in mentoring, coaching, or training others.
• Strong understanding of person-centred care planning and CQC compliance standards.
• Excellent verbal and written communication skills.
• Exceptional attention to detail and organisational skills.
• Confident in using electronic care planning systems (e.g. One Touch) and Microsoft Office Suite.
• Ability to work autonomously and manage multiple priorities.
• Full UK driving licence and access to own vehicle.

What's in it for you

• Competitive salary.
• Car Allowance.
• Pension scheme.
• Private Medical cover.